Terms of service

OVERVIEW

This website is operated by Lyavi. Throughout the site, the terms “we”, “us” and “our” refer to Lyavi. Lyavi offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Upon order submission, you agree to our guidelines of order fulfillment provided to you in your confirmation email. You also agree to acknowledge that cancellations are not guaranteed at any time once the order payment is submitted. If you choose to cancel your order by submitting a ticket request to our support team it may take up to 48 hours for our team to reach your email and resolve it. If your order has already been fulfilled for shipment it cannot be canceled.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant or assume any liability for third-party materials, websites, products, or services.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain submissions or without a request from us send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments that you forward to us.

We are under no obligation:

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments.

We may monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please visit:

https://lyavi.com/policies/privacy-policy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform unlawful acts;

(c) to violate any regulations, rules, laws, or ordinances;

(d) to infringe upon intellectual property rights;

(e) to harass, abuse, insult, harm, defame, intimidate, or discriminate;

(f) to submit false or misleading information;

(g) to upload malicious code, viruses, or malware;

(h) to collect personal information of others;

(i) to spam, phish, scrape, crawl, or harvest data;

(j) for obscene or immoral purposes;

(k) to interfere with security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

In no case shall Lyavi, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, or partners be liable for any injury, loss, claim, direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lyavi and our affiliates, officers, directors, employees, agents, contractors, suppliers, service providers, and licensors from any claim or demand arising from your breach of these Terms of Service or violation of any law or third-party right.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our website.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and deny you access to our Services.

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and us and govern your use of the Service.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

info@lyavi.com

Website:
https://lyavi.com


SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

Lyavi (hereinafter, “We,” “Us,” “Our”) may offer a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy available at:

https://lyavi.com/policies/privacy-policy

By opting into or participating in any of our Programs, you agree to these terms and conditions.

USER OPT-IN

The Program allows users to receive SMS/MMS mobile messages by affirmatively opting into the Program through website forms, checkout pages, popups, or other enrollment methods.

By participating in the Program, you agree to receive marketing, transactional, and informational text messages at the phone number provided.

Consent to receive text messages is not a condition of purchase.

Message and data rates may apply.

Message frequency may vary.

USER OPT-OUT

You may opt out of the Program at any time by replying:

STOP
END
CANCEL
UNSUBSCRIBE
QUIT

to any mobile message sent by us.

After opting out, you may receive one final message confirming your removal from the Program.

PROGRAM DESCRIPTION

Messages may include:

• Promotions
• Discounts
• Product launches
• Cart reminders
• Order confirmations
• Shipping updates
• Delivery notifications
• Customer service communications

COST AND FREQUENCY

Message and data rates may apply according to your mobile carrier plan.

Message frequency will vary depending on your interactions with Lyavi.

SUPPORT

For assistance regarding the Program, contact:

info@lyavi.com

MMS DISCLOSURE

If your device does not support MMS messaging, messages may be delivered via SMS where available.

DISCLAIMER OF WARRANTY

The Program is provided on an “as is” and “as available” basis.

Lyavi does not guarantee uninterrupted availability of the Program and is not responsible for delayed or undelivered messages caused by wireless carriers, network failures, or technical issues.

PARTICIPANT REQUIREMENTS

You must:

• Own a compatible mobile device
• Be subscribed to a participating wireless carrier
• Have active text messaging service

AGE RESTRICTION

You may not use the Program if you are under 13 years of age.

If you are between 13 and 18 years old, you must have permission from a parent or legal guardian.

PROHIBITED CONTENT

You agree not to transmit:

• Fraudulent content
• Defamatory content
• Harassing content
• Threatening content
• Obscene content
• Malware or malicious code
• Illegal promotions
• Content violating applicable laws

DISPUTE RESOLUTION

Any dispute arising from participation in the Program shall be resolved through binding arbitration in the State of Texas, United States, unless otherwise required by applicable law.

CLASS ACTION WAIVER

You agree that any claims shall be brought only in your individual capacity and not as part of any class action, representative action, or collective proceeding.

MISCELLANEOUS

If any provision of these SMS Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Lyavi reserves the right to modify these SMS Terms at any time. Continued participation in the Program after updates constitutes acceptance of the revised terms.

Last Updated: May 2026